Colleen’s Blog

Ultimately, your clients are looking for solutions to their obstacles or problems. The perfect solution presentation follows a series of steps to help facilitate this. You never want to present solutions to a client without being strategic!

In today's world, you either decide to be digital or you decide to be dead. What's your choice?

As much as we all wish that each client we work with turns out to be a dream, we often need to come back down to reality and face the facts. There are certain instances where clients simply need to be fired. Sometimes, they're unprofitable. Other times, they're simply too painful to deal with. Whatever the reason may be, getting rid of them should be done carefully and professionally.

Do you ever feel as though you're not doing quite enough for your clients? You've delivered everything that you promised to deliver, and the client seems to be happy with the services and products you have provided them. Still, you just can't shake this feeling that not enough is being offered to them by you and your team.

Are you blind to the major turnoffs you may be exhibiting to your clients and prospects? Look, your clients will tell you if they think your service is no longer of value to them or if they received poor customer service from one of your reps.

Why are you good? Seriously. Have you asked yourself this question before? Let's face it. Salespeople often come with healthy egos, to put it lightly.

Could trying something new grow your sales? Working with so many different clients across a variety of industries really opens your eyes to new ideas, strategies and insights. I'm always open to embracing fresh new thinking!

Want more sales? Of course you do. When you ask the typical seller how to create more sales, the mantra is generally to work harder, to grind more, or to double or triple the current efforts.

OutBound is the biggest conference in the sales profession and the only conference focused exclusively on sales prospecting, pipeline, and productivity.

Are you a sales road warrior? Every week I'm asked about travel tips, recommended hotels, airlines, and locations.