Colleen’s Blog

How often do you track your growth accounts? In order to be successful with your growth clients, you should be tracking them on a regular basis. More specifically, you should update yourself on their progress on a monthly basis. This may seem counterintuitive, especially because I recommend tracking key accounts on a quarterly basis. But, there are four big reasons that I suggest tracking your growth accounts more frequently.

Have you ever lost contact with a client and wondered why? It’s easy to lose touch with people. We all have personal relationships that we wish we could maintain and nurture more often. But, when you allow your business relationships to fizzle out, it can have a negative impact on your career. Keeping regular contact with your clients is an essential practice for any successful salesperson. ← Click To Tweet How can you stay in touch with your clients on a regular basis? Try incorporating the following habits into your sales regimen:

As you know, organization is simply one of those “must-have” skills that a salesperson must possess in order to be successful. Let’s make a distinction - being organized in sales doesn’t mean having a spotless office with perfect stacks of paper and a strategically placed hand sanitizer beside your computer. Being organized means having one contact management system that you use every day to manage all client files, your complete calendar, your tasks and all the information you need to prepare for each sales call. You must get yourself organized with a true sales force automation system such as InfusionSoft, Landslide, Salesforce.com, SugarCRM or OnContact because they become your sales dashboard.  While I’m not endorsing any of the aforementioned systems, I do highly recommend using a proven CRM system to help with your day-to-day activities.

Is your market slowing down? Be sure not to get caught up in a “slow down” mindset! While most salespeople will complain about the market, the successful salespeople will be looking for ways to turn a negative situation into a positive one. The majority of salespeople fail to realize that a market slowing down is actually the perfect opportunity to revise sales strategies and increase sales activity. Think about it, the slower market does not just create problems for you, your competition is likely struggling as well. Chances are they're facing the same challenges your sales team is facing, so it’s important to capitalize on this opportunity. By switching yourself from a  “slow down” mindset to a “speed up” one, you are essentially taking the first step towards achieving prosperity in difficult markets.

Just like many other things in life, keep the word variety in mind when it comes to your sales if you want see greater results. If you’re only using one or two pipeline streams to create more success with your prospecting, you are likely either currently experiencing or will experience less than impressive sales results. Why? Because the goal of efficient salespeople is to fill their sales funnels with the right prospects using multiple pipeline streams. In today’s market, your buyers have access to information anywhere, anytime and on any form of media they desire. In fact, they are often gathering information about you in places you would rather they avoid, especially if you have little to no presence in those spaces. Therefore, you must be ubiquitous! It’s critical that you retain control of all pieces of information about you and your business by embracing all forms of prospecting tools and media. You need to continue using the traditional and direct prospecting tools that you’re used to but you must also begin using indirect tools such as social media and publishing to your advantage. By doing so, you also expand your presence in the market.

You could be the world’s greatest salesperson selling the world’s best product, but if you can’t connect with your prospects, will your sales results reflect your expertise? If you can’t open a dialogue with prospective buyers, it becomes very difficult to sell a product or service! This is a common problem for many sales professionals, the inability to secure a conversation with potential customers. A certain feeling of frustration creeps in and it can become difficult to maintain the focus or motivation to keep trying. When you’re passionate about your product and its ability to help your prospect, the frustration tends to grow even more. Can you relate to these feelings? Chances are you have felt this frustration at one point or another. Want some good news? I have a few points worth discussing that will hopefully drive you to keep trying to initiate contact with your prospects:

Have you ever wondered why the most skilled salesperson on your team or in your organization isn't always the one who finishes the year with the best results? It’s true; your ability to sell often dictates how much you will end up selling. However, there are other variables to consider. One of the most important elements involved in greater sales results is where you place yourself. You can reach a certain audience behind your desk with a phone in your hand, but you will often be met with similar results week after week, month after month, and year after year. Stationing yourself in one place severely reduces your chance of achieving any type of scalability with your sales results. ← Click To Tweet Because of this, you are required to give some thought to creating and reinforcing what can be called a “sense of place.” To ensure that you are reaching a larger audience and increasing the number of prospects in your pipeline, here are five places you need to be:

The top 10% are like the Heat. They accept responsibility, regroup, refocus, and come back charging. They hit the court / office, make note of what didn’t work and what did, and leverage their strengths. Sure, take a breather after a big loss. Step away from your desk. Go for a walk, lunch, or take an afternoon at the park. But, while you are away accept that YOU lost the deal and only YOU can stage a comeback. Comebacks start only when you take responsibility and then take action.