Colleen’s Blog

How can you ensure that you’re hiring the right people to join your sales team? Many sales leaders have been asking me how to hire new sales reps and build a profitable team. I often suggest taking a step back before conducting interviews and hiring a new team member. There are a few things you need to do before you proceed with interviews in order to ensure that you hire the right person and create the best team possible.

Is your business experiencing wild swings in revenue? This may surprise you, but putting too much emphasis on closing business is actually counterproductive to increasing your revenues. What?! Let me explain. Every time you close a sale you should be adding three to four more leads to your pipeline. When you’re concentrating too much on closing business it detracts focus from gaining new leads. Before long, you will have no new leads to close business with, and this is what causes swings in revenue or sales whiplash...as I like to call it! Don't worry, dear sellers, there are ways to avoid this. Are you wondering how you can attain consistent sales?

Get creative. That's my advice for any business owner or sales leader about to embark on a new phase of recruiting. Far too many leaders stick to the same old, same old when it comes to their recruitment process and trying to find great talent to join their team. It's surprising to see how many organizations stick with ads in the paper, online postings and even using the same recruiters they've used in the past. They don't switch things up! The result? The same tired and boring resumes that keeping flocking in. Sure - you may find a great hire in that pile of resumes. But, generally speaking, if you want to find a "stand out" candidate, don't use a worn out process to try and attract them. Here's how you can add a little creativity to your hiring process:

Recently, I was working with a client on some planning for their sales team. Specifically, we were creating action plans for every sales team members so that they would know how many calls, emails, meetings they need to take in a given day, week, month or year in order for them to hit their goal.

It’s really common for people to set goals. In sales, if you don’t set goals yourself, you'll probably have someone setting them for you anyways.

Home fitness is all the craze these days. You know, those big, bulky machines that supposedly deliver amazing results or certain 90 day programs that make you fit and healthy? Don't worry, I'm not about to bash anything that can increase your fitness, health and overall well-being. The fitness machines and programs are not my issue. In fact, if you eat right, work hard and stay committed, you probably will get into great shape. My issue is with the people who buy these machines/programs, and then leave them to collect dust. You can have greatest fitness program or gym pass in the world, but if you don't use it, the results won't come. 

It's simply one of the oldest and biggest problems in sales...how does a salesperson get their calls returned? You've probably encountered this problem before. I don't anticipate this age-old issue becoming any easier in the near future. The truth is, there is no magic key or phrase or intro or any other "quick trick" that will guarantee a returned phone call 100% of the time. Because let's face it, if there was a magic formula...sales would be easy!

You’ve probably had to deal with professional criticism at some point (or often) in your sales career. In such a fast-paced, high-pressure profession that is continuously focused on results, we are often subject to our fair share of criticism from colleagues, managers, clients, and prospects. If you want to be successful in sales, you must train yourself to take criticism and use it to your advantage. ← Click To Tweet It’s easy to get wrapped up in your faults when others are pointing them out to you. But, there are steps you can take to efficiently move past the negativity and actually create success through the criticism that you receive.

I’ve noticed something about sales managers, companies and even salespeople. They tend to overcomplicate the selling process. Could members of your sales team be falling victim to this trap? There are only four things that you need to do in every single sales process, so keep it simple.