The Worst Way to Communicate With Clients

Often at Engage, we discuss effective communication strategies to use with prospects and clients. After all, in order to be an effective salesperson, learning to communicate effectively is a necessary prerequisite. There’s truly no way around it. However, it’s equally important for you to understand the “client repelling behaviours” which will land you in hot water with your sales results. Both new and experienced salespeople often don’t even realize when they are displaying poor business etiquette to prospects and clients. Don’t get stuck in the same category as these sales reps! In today’s era of mobile and smartphone technology, you are encouraged to take advantage of the many different avenues of communication to get in touch with clients. Texting, Skyping, faxing, emailing, and calling are all acceptable forms of communication when trying to reach your prospects. It’s what you do during the communication process that really matters.

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