I’m a big online shopper. I order online weekly from Amazon and other online sources and I love doing it because of the selection, prices and delivery speed.
It’s always so quick and easy! The one thing that grinds my gears is the packaging of some of the products I order.
The packaging is messy, expensive and probably does very little good for the environment. The packaging is truly a client repellent for me, and as a consumer it sours an otherwise pleasant customer experience.
Have you had any post-sale scenarios which led to a negative experience?
Dedicated to increasing your sales,
Colleen