There's a lot of talk in sales these days around the millennial generation. Are they really jumping from one job to another? Can you make this generation profitable?

Referrals are, simply put, critical for any business looking to grow and expand.

For the most part I have had nothing but extraordinary service while in the UK. These hotel and taxi practices are not difficult to replicate nor are they expensive to implement. They will encourage repeat business and increase profits from referrals. Why aren't more service providers catering to customers in this way?

I get it. You need to hire a new sales leader and the stakes are high. Be sure your next candidate possesses these special requirements.

I have a question for you. Do you really know where your revenue comes from?

Relationship building...the cornerstone of our profession.Your success depends largely on your likability and your ability to create a positive experience for your customers.

I heard you loud and clear. Sometimes, you can't get out to personally deliver your proposals. Here's a solution.

In the hotel business you have three moments to create a positive service experience for your customer. When the customer enters your hotel, during their stay, and when they are leaving.

Is your business experiencing wild swings in revenue?This may surprise you, but putting too much emphasis on closing business is actually counterproductive to increasing your revenues.

How often are you checking up on your sales process? Learn why regular check-ups are so important for your business!

As a sales leader, I hope you're setting all types of goals...frequently.

There is no rule that says you have to suffer before success. Don't buy into it.

I'm a little shocked and appalled by the poor practice I discuss in this week's video sales tip. Make sure you're not making the same mistake.

They're hitting and exceeding their targets with no signs of slowing down. Should you even bother to coach your top sales performers?

Don't handle poor performers poorly. There's a more productive way to help them recover. Get the details in this week's video sales tip.

Those feelings of frustration, disappointment, and let's face it...anger, will often creep up on a salesperson who was unable to close the deal.