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The Sales Topic You're Too Scared to Raise
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-10-05 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-10-05

The Sales Topic You're Too Scared to Raise

Tariffs, supply chain, trade rules, the environment. Most sellers dodge all of it the way you dodge politics at the dinner table. The best closers raise these on purpose, as business issues, and they do it with one kind of question that keeps the conversation out of the ditch.

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The Red Flags That Say Your Customer Is Leaving
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-28 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-28

The Red Flags That Say Your Customer Is Leaving

Customers almost never announce that they're leaving. They signal it for months, and most sellers read those signals as a quiet quarter. Here are the warning signs worth watching on every account you own.

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That Rolodex Is Worth Less Than You Think
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-21 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-21

That Rolodex Is Worth Less Than You Think

A rep joins from the competition with a full contact list. A buyer you love lands at the account you've chased for years. Both feel like free pipeline, and both hide the same fallacy. Here's what to check before you forecast any of it.

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One Is the Most Dangerous Number in Sales
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-14 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-14

One Is the Most Dangerous Number in Sales

If you are the only person at your company who can call your best customer, you are not protecting that account. You are the single biggest risk to it.

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4 Habits That Feel Productive and Close Nothing
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-07 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-09-07

4 Habits That Feel Productive and Close Nothing

In our Closing Room sessions I watch sellers confuse efficiency with effectiveness in the same four ways. Every one of them feels like progress, and not one of them moves a deal.

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Your Past Deals Are Lying to You
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-31 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-31

Your Past Deals Are Lying to You

A seller was certain his plant manager contact could sign an $800,000 order, because that contact had signed every deal before it. Here's the question I asked him in the deal review, and why account history can quietly work against you.

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Stuck Deal? Stop Working It Alone.
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-24 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-24

Stuck Deal? Stop Working It Alone.

Most sellers work a stuck account solo. You have a roster of people inside your own company who can open doors you can't, and here's how to put them to work on the deals that matter most.

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Your Stakeholder Is Ghosting You…Now What?
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-17 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-08-17

Your Stakeholder Is Ghosting You…Now What?

Sellers keep telling me the same thing: we can't get in front of the stakeholder. Here's why calling almost anyone else in that building beats sending one more email.

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Stop Avoiding the Hard Questions!
Sales Strategies Colleen Francis 2026-06-18 Sales Strategies Colleen Francis 2026-06-18

Stop Avoiding the Hard Questions!

Avoid being blindsided and putting your deals at risk. Tackle tough questions with your buyer now. Especially the ones they should be asking…but aren’t.

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Know When to Stop Chasing a Prospect
Sales Strategies Colleen Francis 2026-05-07 Sales Strategies Colleen Francis 2026-05-07

Know When to Stop Chasing a Prospect

Most salespeople think persistence is always a virtue. It's not. There's a formula for knowing exactly when to stop chasing a prospect — and most teams ignore it.

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It's Not Always About a Problem
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-21 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-21

It's Not Always About a Problem

We too often assume the customer is trying to solve a problem. Sometimes, that's not just the case. You need to probe to find out exactly where your value aligns.

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It's about more than just you...
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-19 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-19

It's about more than just you...

Trusting you isn't enough. You have to develop a relationship with the prospect that spans your whole organization. Here how...

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Stop talking about ROI
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-14 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-14

Stop talking about ROI

How talking about return on investment can hurt you. Use this language instead...

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Get in Your Prospect's Head
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-12 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-12

Get in Your Prospect's Head

Move beyond what your prospect says they are looking for and find out what keeps them up at night...

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Ask Yourself this Critical Question
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-07 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-07

Ask Yourself this Critical Question

After every interaction with your prospect, you need to ask yourself how your prospect's behavior is reflecting your sales approach. Here's what to look for...

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My Simple Step for Great Results
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-05 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-02-05

My Simple Step for Great Results

Why making small, incremental improvements leads to big results. Let's build a habit of continuous improvement!

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Curiosity isn't just for cats
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-31 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-31

Curiosity isn't just for cats

Embrace curiosity and discover how effective questioning can uncover deep insights from prospects. Learn the single most important question a seller can ask...

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Never Accuse a Seller of This
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-29 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-29

Never Accuse a Seller of This

It's all too easy to accuse a sales professional of this. And it's almost always simply not true!

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3 Steps to be a Better Listener
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-24 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-24

3 Steps to be a Better Listener

Are you really listening to your prospect or just waiting for your turn to talk. Use these 3 strategies to make a meaningful connection and close deals faster.

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Your Most Critical Sales Skill
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-22 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-01-22

Your Most Critical Sales Skill

If you make one change this year - do this. It is the single most important thing you can do to fill your pipeline and crush your targets!

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Older Posts

Colleen Francis works your most important deals alongside the people who own them — accelerating what should close, expanding what has room to grow, cutting what isn't worth the cycles. Leadership gets a forecast it can trust. The team keeps the discipline for every deal after.

613-730-7700
1-877-364-2438 (toll-free)
colleenfrancis@engageselling.com

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