A global fintech

The deal that was safe and in the bag – but wasn’t either.

Abstract globe at night criss-crossed by glowing magenta and blue network lines linking cities across Europe.

Situation

A $1M opportunity — 20× this team's average deal — sat “three months from close,” yet had been silent for 45 days and ran through a single procurement contact.

Red quotation marks

My contact is the buyer, I know her well, it's in the bag.


Action

Asked the questions the seller couldn't answer: Who is the business buyer? Why are they buying? What's the cost of inaction? Who is the executive lead on a project this size?


Result

$1M pulled from the forecast before it could distort the year.

1.

Refocus led to increased forecast in next quarters.

2.

Sales rep closed the year on target.

3.


Insight

No executive relationship, no business buyer, no quantified problem — and the buyer was already signing with a competitor, using the quote only to price-check.


Real Deals, Real Outcomes