Colleen Francis 2014-01-31 Colleen Francis 2014-01-31

The Importance of Marketplace Research

Colleen Francis 2014-01-30 Colleen Francis 2014-01-30

We Get Mail

just wanted to let you know. I was at the art of Sales conference yesterday in Toronto. It was ......OK..

Colleen Francis 2014-01-28 Colleen Francis 2014-01-28

A Few Thoughts to Maximize 2014

Here are my top 10 thoughts for the month.

Colleen Francis 2014-01-26 Colleen Francis 2014-01-26

Sales Tip: Asking for Internal Referrals!

Colleen Francis 2014-01-23 Colleen Francis 2014-01-23

Communicating with Decision Makers

Colleen Francis 2014-01-21 Colleen Francis 2014-01-21

Get Yourself on The Inside Track

The concise guide summarizes some of my best lessons for sales leader so you can quickly read and apply the principles,

Colleen Francis 2014-01-18 Colleen Francis 2014-01-18

Borderless Bazaars: Building Communities in the Modern Era of Sales

Colleen Francis 2014-01-17 Colleen Francis 2014-01-17

How To Really Motivate Your Team

Colleen Francis 2014-01-16 Colleen Francis 2014-01-16

Negativity Busters!

My mantra remains "hire right or fire fast". You have no place for negativity on the team if you want 2014 to be your best year yet!

Colleen Francis 2014-01-14 Colleen Francis 2014-01-14

Using Perception To Create Customer Success

Here's the big fact: 98% of all dissatisfied customers were not dissatisfied because of a quality problem with the product or service purchased. In 98% of the cases their dissatisfaction was related to their perception of how they were treated by the people they dealt with.