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No More CRM Excuses
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-02-23 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2026-02-23

No More CRM Excuses

If your team sees CRM as admin instead of leverage, results will suffer. Here's how to reset expectations.

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In Praise of Your CRM
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-10-06 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-10-06

In Praise of Your CRM

The best sellers don’t “use” CRM—they run their business from it. Why you should do the same.

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Are You Solving the Wrong Problem?
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-09-22 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-09-22

Are You Solving the Wrong Problem?

Don’t fear the miss. Use it as a coaching opportunity to get stronger for the next quarter. But make sure you are solving the right problem.

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Your CRM is NOT a Chore
Sales Strategies Colleen Francis 2025-09-04 Sales Strategies Colleen Francis 2025-09-04

Your CRM is NOT a Chore

CRM stands for Customer Relationship Manager. But those words only ring true if you use your CRM fully, as the powerful productivity tool it was designed to be.

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It's Not Your CRM - It's You
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-05-06 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-05-06

It's Not Your CRM - It's You

Let’s stop pretending CRM data isn’t useful. Let's break down why bad data isn’t the real problem and talk about how to use your CRM for deliberate, profitable success.

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Make Your CRM Irresistible
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-20 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-20

Make Your CRM Irresistible

Picture this: a dashboard so irresistible your team camps out in the CRM like it's their new home. Yes, it's possible, and here's how we do it...

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Your Dashboard Needs this Metric
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-08 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-08

Your Dashboard Needs this Metric

Your sales dashboard might tell a story, but is it the right one? Imagine if dashboard actually prompted you to take the right action...

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Doing More in Less Time
Sales Strategies, Sales Tips Colleen Francis 2023-09-27 Sales Strategies, Sales Tips Colleen Francis 2023-09-27

Doing More in Less Time

Go beyond your CRM: these tools can help you stay ahead of the game! Including my latest AI favorite!

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I Have No Patience for Reps Who Don't Use CRM | Sales Strategies
Observations from the ..., Sales Tips Colleen Francis 2019-08-23 Observations from the ..., Sales Tips Colleen Francis 2019-08-23

I Have No Patience for Reps Who Don't Use CRM | Sales Strategies

I find that those salespeople who use CRM completely and effectively do outsell those that don't. Even if they have help with their CRM, they outsell those who don't. Why?

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Account Management: The Missing Step | Sales Strategies
Sales Tips Colleen Francis 2018-08-10 Sales Tips Colleen Francis 2018-08-10

Account Management: The Missing Step | Sales Strategies

Most sellers forget the fourth critical step in account management. Do you know what it is?

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Surprise Yourself by What You Know: Doing More with Your Client Database
Account Management, Goal Setting and Planning, Negotiation and Closing, Objection Handling, Prospecting, Sales Leadership, Sales Strategies Colleen Francis 2015-09-26 Account Management, Goal Setting and Planning, Negotiation and Closing, Objection Handling, Prospecting, Sales Leadership, Sales Strategies Colleen Francis 2015-09-26

Surprise Yourself by What You Know: Doing More with Your Client Database

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Account Management, Goal Setting and Planning, Negotiation and Closing, Objection Handling, Prospecting, Sales Leadership, Sales Strategies Colleen Francis 2014-03-29 Account Management, Goal Setting and Planning, Negotiation and Closing, Objection Handling, Prospecting, Sales Leadership, Sales Strategies Colleen Francis 2014-03-29

Sure Fire Ways to Build a Successful Sales Force - Part 1: Be Data Savy

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Colleen Francis works your most important deals alongside the people who own them — accelerating what should close, expanding what has room to grow, cutting what isn't worth the cycles. Leadership gets a forecast it can trust. The team keeps the discipline for every deal after.

613-730-7700
1-877-364-2438 (toll-free)
colleenfrancis@engageselling.com

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