What I am Reading Now
People always want to know what I am reading. I read for fun, for business, and for motivation. Here is a quick snapshot of the current books in my life
JP Morgan and Me
During a museum tour I found myself in JP Morgan’s office and I couldn’t resist (with permission from the security guard of course) to take this picture at his desk. Can you imagine all the ideas that flowed across it? All the companies that were formed here? All the contracts that were signed?
A Technology Diet
No technology has ever been proven to secure deals as effectively as face to face meetings with buyers.
Inquisitive vs Interogation
In sales, there's a fine line between simply being inquisitive and conducting an interrogation. The consequences of stepping over this line could cost you the sale, lose you business or - worse yet - lose you a loyal customer for life.
Lululemon Debacle Overblown
The news is in frenzy about the Lululemon "transparency issue" affecting 17% of its yoga pants. And I think the story is overblown. There is no way this mistake is the end of the company, and I don't believe that the GAP or any other retailer will successfully be able to take over a significant share of Lululemon's market.
First Impressions: Bogota
Within 1 hour of landing I had already decided to come back to Bogota with Chris when we have time to spend a few days in the city. It's clean, easy to get around the people are amazing and the food spectacular. All this from a first impression.
Sales and Service Wins and Loses from the first 2 Months on the Road
I've been observing sale sand service behaviors while traveling this year and here are some notable hits and misses:
Question from the Field: Fresh Perspectives on Dealing with Paralysis by Analysis?
I received this question during a webinar and was not able to get to it during the call. Here is the answer now. Colleen, any fresh perspectives on dealing with customer's paralysis by analysis? You bet I do!