Hong Kong is the fastest moving city I have ever been in. People are on the go every minute of the day. Racing from one meal to the next, and one appointment after another from what appears to be 6 in the morning to 10 at night. Every restaurant we have been to,Escalator switching times (local or international), has been packed to the gills, the streets are teeming with people at all times of day, and the subway jam packed. The energy is intoxicating.

A win has to be considered a win by both parties. When a seller is happy, and the buyer is are happy, you have a successful sale.

At the Four Seasons we were welcomed at the curb by the concierge, greeted by name, and taken directly to our room for check-in. Each time I have come to China I have been checked into hotels this way and it sure beats standing in line at the desk!

According to Forbes.com and jobvite.com in 2012 42% of employers ban use of social media sites in the workplace This is a stupid idea for a number of reasons. Here are the first 5 that came to mind:

Far too often I hear a client say “That won’t work in our market, we are different. Trust me...I’ve tried it all.” Whether I hear this through e-mail, a podcast, a post on social media or an article, it never gets any easier for me to digest a statement like this.

With so many changes happening, including downsizing, explosive growth, new products to market, and buyers changing in such a short period of time, it’s never been a better time to close more deals. But only if you’re prepared to adapt to change while still emulating timeless approaches that work. As with most things, selling successfully is about balance.

I've had many exceptional experiences with Air Canada this year. Two worth sharing in the last week. The first while flying and the other while not.

It's amazing what 5 hours of uninterrupted time with no Internet or phone can do to your productivity:

Asking for a referral can be a challenging process. You might be uncomfortable asking for the referral, as well as worried about the best language to use so that you don't sound desperate for new business.