Colleen Francis 2013-10-11 Colleen Francis 2013-10-11

What I'm Thinking About this Month

Decision dates are unimportant to your buyer. Implementation dates are critical. Ask "when's the latest you want to be using (our product). This will create urgency.

Colleen Francis 2013-10-10 Colleen Francis 2013-10-10

Four Tips for Building Rapport and Closing Sales Profitably

Do you find yourself using sales lines you heard in Hollywood films like Tommy Boy or The Boiler Room? If so, it may be time to consider a new route. Chances are thosetrustmovies were not made to demonstrate solid sales techniques to the audience! They will do little to no good in building proper rapport with prospective clients...

Colleen Francis 2013-10-08 Colleen Francis 2013-10-08

Technology vs. Live Interaction

There is no technology solution that has ever proven to close as many deals as a face to face meeting with a buyer.Sadly, often effectiveness is confused with efficiency and the end result is poor sales. If you want to see your sales grow, try loosing the technology and replace it with in-person meetings.

Colleen Francis 2013-10-03 Colleen Francis 2013-10-03

Testimonials and Strengthening Client Relationships

Colleen Francis 2013-10-01 Colleen Francis 2013-10-01

Packaging Nightmares

Not only has this got to be expensive, and an environmental nightmare, it's irritating as hell to the consumer (me) because the mailman won't leave the package at the house. Definitely a A client repellent experience. What post sale experiences do you have the negatively impact the customer experience?

Colleen Francis 2013-09-26 Colleen Francis 2013-09-26

The Passion Mindset For Sales Success

Colleen Francis 2013-09-24 Colleen Francis 2013-09-24

The View from Here: 8 Critical Sales Trends

Creating a perpetual sales boom requires being ahead of the curve, anticipating what is coming, and taking advantage of where the market is headed. With this in mind here are 8 trends that you must consider in your planning for 2013 in order to achieve continual growth.

Colleen Francis 2013-09-01 Colleen Francis 2013-09-01

Musings for September

Here is what I am focusing on this month:

Colleen Francis 2013-07-04 Colleen Francis 2013-07-04

I'm being inspired by a new view this week. You?

Colleen Francis 2013-06-19 Colleen Francis 2013-06-19

Named to Top 25 Sales Influencers

Colleen Francis is the Sales Leader - providing businesses with sales assessments, sales strategy design, sales training, sales coaching and speaker that delivers immediate and lasting sales results. Again for 2013 Colleen has been named to the OpenviewTop 25 Sales Influencers.

Colleen Francis 2013-05-31 Colleen Francis 2013-05-31

Hits and Misses from Road

Traveling is great way to observe the best and the worst in sales and customer service. Here are a very highlights (and low lights) from May.

Colleen Francis 2013-05-17 Colleen Francis 2013-05-17

2 Critical Elements of Success and 2 Jokesters!

In this week’s article at Engage we show you an easy adjustment you can make to ensure revenue predictability. After you read it test your knowledge with the Quiz. I’ll be curious to know. Did you get the answer right or wrong?

Colleen Francis 2013-05-10 Colleen Francis 2013-05-10

Another Year Older...

Here is what I discovered during my 42nd year:

Colleen Francis 2013-04-30 Colleen Francis 2013-04-30

What I am Reading Now

People always want to know what I am reading. I read for fun, for business, and for motivation. Here is a quick snapshot of the current books in my life

Colleen Francis 2013-04-16 Colleen Francis 2013-04-16

JP Morgan and Me

During a museum tour I found myself in JP Morgan’s office and I couldn’t resist (with permission from the security guard of course) to take this picture at his desk. Can you imagine all the ideas that flowed across it? All the companies that were formed here? All the contracts that were signed?

Colleen Francis 2013-04-15 Colleen Francis 2013-04-15

A Technology Diet

No technology has ever been proven to secure deals as effectively as face to face meetings with buyers.

Colleen Francis 2013-03-29 Colleen Francis 2013-03-29

Lululemon Debacle Overblown

The news is in frenzy about the Lululemon "transparency issue" affecting 17% of its yoga pants. And I think the story is overblown. There is no way this mistake is the end of the company, and I don't believe that the GAP or any other retailer will successfully be able to take over a significant share of Lululemon's market.

Colleen Francis 2013-03-08 Colleen Francis 2013-03-08

First Impressions: Bogota

Within 1 hour of landing I had already decided to come back to Bogota with Chris when we have time to spend a few days in the city. It's clean, easy to get around the people are amazing and the food spectacular. All this from a first impression.

Colleen Francis 2013-02-20 Colleen Francis 2013-02-20

Sales and Service Wins and Loses from the first 2 Months on the Road

I've been observing sale sand service behaviors while traveling this year and here are some notable hits and misses:

Colleen Francis 2013-01-15 Colleen Francis 2013-01-15

Sales Kick Offs and Service Lessons (Plus An Amazing View!)

What a nice way to kick off the travel season then, with a 2 day trip to the Ritz Carleton Half Moon Bay. Here are the service lessons we can all learn: