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Engage Selling
About
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About
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Burn the Churn
Sales Strategies Colleen Francis 2025-11-12 Sales Strategies Colleen Francis 2025-11-12

Burn the Churn

Staying on top of your churn rate is vital to your success as a high-performance seller or as a leader of a team.

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How to be Indispensable
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-04-23 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2025-04-23

How to be Indispensable

Retention drives growth—it’s that simple. But here’s the catch: your customers won’t stick around unless they see the value you bring.

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Retaining Your Customer Isn’t an Entitlement
Sales Strategies Colleen Francis 2024-10-02 Sales Strategies Colleen Francis 2024-10-02

Retaining Your Customer Isn’t an Entitlement

No matter how great of a performer you, your team and your product are, you’re never owed loyalty by anyone. You must earn it and re-earn it.

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The Wrong Way to Measure Retention
Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-13 Sales Leadership, Sales Strategies, Sales Tips Colleen Francis 2024-05-13

The Wrong Way to Measure Retention

You're proud of that customer retention rate, huh? But what if I told you there's a hidden story—and it's costing you...

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Your Single Point of Failure
Sales Leadership, Sales Tips Colleen Francis 2022-10-14 Sales Leadership, Sales Tips Colleen Francis 2022-10-14

Your Single Point of Failure

What’s the number one reason you lose existing customers? Watch this video to find out and discover the best thing you can do to improve customer retention.

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A Little Bit of Paranoia Goes a Long Way | Sales Strategies
Sales Tips Colleen Francis 2018-06-01 Sales Tips Colleen Francis 2018-06-01

A Little Bit of Paranoia Goes a Long Way | Sales Strategies

If you aren't thinking about the different ways the competition can steal your customer - you're vulnerable to exactly that.

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Colleen Francis works your most important deals alongside the people who own them — accelerating what should close, expanding what has room to grow, cutting what isn't worth the cycles. Leadership gets a forecast it can trust. The team keeps the discipline for every deal after.

613-730-7700
1-877-364-2438 (toll-free)
colleenfrancis@engageselling.com

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