What does “reward” mean? Well, reward means that those buyers who are rewarding salespeople for this alignment are rewarding them with three things.

How you train your staff and how you design your interface with customers today determines your sales success tomorrow.

I know this sounds simplistic, but it is amazing how many sellers don’t check and use these markers as the KPIs for the first few months of the customer.

Regardless of the type of referrals you are asking for, you have to be specific. You cannot merely ask these sources for who they know or who they can...

The best leaders are proactive. They create policies, plans, and action before they need to. The NFL has failed in this regard. While I applaud the work they are doing now to deal with future cases of domestic violence, one gets the sense they are only doing the right thing because of public outcry and fear of sponsorship loss.