Colleen Francis 2021-09-21 Colleen Francis 2021-09-21

Drop The Stereotypes!

Could your organization be giving into certain stereotypes?

Colleen Francis 2021-03-25 Colleen Francis 2021-03-25

Customer Service and Insider Sales: Different for a Reason

Keep service and sales separate. Stop mixing oil and vinegar. Adopt profit-center thinking to everything you do.

Colleen Francis 2021-02-12 Colleen Francis 2021-02-12

Assertiveness in Your Sales Process

Could your sales process use a little more assertiveness?

Colleen Francis 2021-01-15 Colleen Francis 2021-01-15

Your Sales Team: In Touch With Your Organization?

Is your sales team in touch with your organization?

Colleen Francis 2020-12-29 Colleen Francis 2020-12-29

Don't Assume Your Way Out of More Sales!

Don't assume things in sales, doing so will often work against you!

Colleen Francis 2020-12-15 Colleen Francis 2020-12-15

Do Your Customers Like Talking To You?

Do your customers like talking to you and members of your sales team?

Colleen Francis 2020-09-17 Colleen Francis 2020-09-17

The New Flexibility

Being flexible in the future won't just be about pushing back a meeting by 15 minutes. The "new" flexibility will long exist into the future as a result of COVID-19.

Colleen Francis 2020-08-14 Colleen Francis 2020-08-14

How to Keep Your Sales Team Engaged

With uncertainty and disruption being the theme of 2020, you need to know how to keep your sales team engaged.

Colleen Francis 2020-06-19 Colleen Francis 2020-06-19

The Two Types of Sellers

Have you noticed that the crisis has brought to light the two different types of sellers?

Colleen Francis 2020-03-17 Colleen Francis 2020-03-17

These Reps Will Destroy Your Sales

There are simply "bad apples" out there, and they don't have to be unethical or criminal to create havoc in your sales team.

Colleen Francis 2020-01-30 Colleen Francis 2020-01-30

Sellers Should Never "Know It All"

Salespeople often have a healthy ego, but this can go too far when a particular seller feels like they "know it all."

Colleen Francis 2019-12-12 Colleen Francis 2019-12-12

The Best Way to End The Year

As we inch closer to the new year, I wanted to discuss the best way to end the year.