The Sales Leader

Cutting Edge Strategies for Sales Leaders by Colleen Francis

How to Break Out of a Sales Slump | Sales Tips

It’s rare to find an individual that is immune to a periodic sales slump. Learn how to break out of one.

Want to drastically increase sales in your organization? Pick up your copy of Nonstop Sales Boom.

3 Steps to Building a Connection with Clients

You offer a great service and haven’t received any complaints. Yet, you still feel a void between yourself and your client.

Emails and calls are short and to the point, and you may even feel anxious about your client ending the business relationship unexpectedly. You never really know where you stand with your client, professionally and personally.

Have you felt like this before? Many salespeople and business owners have.

I’ve said it before, and I’ll say it again. What truly defines a great salesperson isn’t what happens during the sales process, but what happens afterwards.

(more…)

3 Foolproof Ways to Get Past Gatekeepers | Sales Tips

If you want that sale, you’ll have to talk to the right person who can make the real decisions.

Want to drastically increase sales in your organization? Pick up your copy of Nonstop Sales Boom.

Customer Repellant Decisions: Canada Post

When Postal Workers at Canada Post (CPC) strike, their customers are forced to find alternative couriers for their packages. Strikes, and the threat of strikes, drive customers to the competition. Some never return to CPC when the strike ends. In addition, during the strike, consumers are encouraged (and some forced) to receive more and more of their mail electronically. I, for one, have move all my statements and bills to electronic delivery this week in anticipation of another strike. Again, this is permanently lost business to CPC. (more…)

How to Ensure Sales Training Fails

When was the last time you examined your manager’s behaviour and how it affects sales performance?

Over the last 16 years I have facilitated thousands of sales workshops. The vast majority have been effective with a high ROI and a few have been a waste of time and money. When I examine the workshops that were not a success, I find that they all had at least one of the elements below: (more…)

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