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The Latest from Colleen

I just found out through Jeffrey Gitomer that some friends of mine will be on America’s Got talent this week. I am sure that there have been some amazing acts …

Find Your Niche

I have been thinking a lot about business development lately because I find it’s more common than not for sales professionals list cold calling as their weakest sales skill, the …

Business building

My goal has always been to never let a day go by without reaching out to at least 1 new potential customer and 1 current customer. I was thinking about …

A question from the trenches

Dear Colleen, What is the most important thing for my sales team to remember when converting prospects to customers? Thanks, Jeff Hi Jeff, The most important thing to remember about …

Improve Your Telephone Results

Hi everyone – some interesting research has surfaced that combined with client success is changing my mind on telesales. According to the American Telemarketing Association, you have a 5 times …

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