Testimonials
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"I have worked with Colleen for almost 2 years and have applied a number of her sales strategies with great success. The first time I met Colleen she said something that has resonated with me ever since …. it takes 9 to 11 call attempts to get a meeting and most sales professionals quit calling after 5 or 6. After hearing that small piece of information, not only do I keep calling, but I record each call so I can see my progress and don’t get frustrated after only making a few calls. As well, by keeping track, I can monitor my personal progress…. I average 5.8 calls to get a meeting! This simple hint from Colleen helps me set realistic expectations for myself, helps motivate me to keep calling and gives me confidence in knowing that if I persevere, the meetings will come. Thanks Colleen! "
Judy Duncanson, Senior Account Manager, ProVision IT Resources
"In the day and half since our meeting in Chicago, I have seen a better response to the Voicemails I am leaving. First of all, each of the "I will call you tomorrow at ____ " have been waiting for my call at the time I called. So already this morning I have had 4 meaningful conversations, and found 2 leads that need proposals next week. I cannot tell you enough how pleased I am to have had you speak to us. Your training is fantastic."
Christian Torresluna, Commerical Account Officer, First American Equipment Finance
"After almost 20 years in the staffing industry, cold calling USED TO BE one of my least favorite activities. Colleen’s 3 step cold calling technique has worked wonders for me! I actually enjoy the process now and have had great success in getting my calls returned. I love the fact that if I do have to leave a voice message, the first few times, I don’t ask the client to call me back…. when I think about it…why would they? They don’t know me and now I’m asking them to do something for me….. By the time I finally do leave my contact information in the message, it’s as if we are at least acquainted because we’ve heard each other’s voice a few times. It’s a different approach and I think clients appreciate not having an expectation put on them early in the game. Thanks Colleen!"
Judy Duncanson, Senior Account Manager, ProVision IT Resources
"It is with such joy that I send you this email...the big news is, I made President’s Club with HelmsBriscoe!!! This accomplishment was achievable with the help of your regular reminders and sales support throughout this last year. The sales support, suggestions, assistance, reminders and ideas that you and your Engage Selling team have provided to me this past year is the ‘secret weapon’ that I feel helped me achieve my aggressive goal."
Brenda Howes, Regional Director, HelmsBriscoe
"Colleen’s energetic and invigorating style kept the audience entertained while imparting invaluable ideas and information. The attendance for her presentations was excellent. Here are just a few of the comments we received from the attendees, “Excellent presentation, easy to understand.” “Practical ideas, - great seminar -could easily be much longer.” She is professional, upbeat and specific in her references to customers and their behaviour and she really understands the true-to -life challenges of the retail environment."
Margo Warren, Special Events Manager, Canadian Gift & Tableware Association
“Colleen provides sales training that resonates with people. She has a great way of getting her messages across and makes people take responsibility for their own outcomes.”
Kevin Dee, CEO & Owner, Eagle Professional Resources
"Colleen's vibrant personality lights up a room. She creatively taught some of her key sales tips and tricks to our sales group. She wasted no time diving into three key areas for success - salesperson attitude; effective time management; and a data supported, realistic look at the effort required to meet both sales and personal goals. Having done her homework on our organization prior to meeting with the group, she was able to apply her principles to relevant sales scenario's we're facing. The entire sales group is better equipped with a handful of valuable learning's to apply to our account base. What's more, we all still continue to find ourselves rehashing and applying her insights...six months later!"
Daron Rosenbusch, Marketing Manager, SupremeX
"I selected Colleen as I desired to get someone to "engage" the team to think about how they develop their business within the 122 markets globally. Her presentation kicked off the conference and kept 130+ sales & marketing professionals entertained and enlightened. Response has been positive as the team appreciated hearing Colleen's perspective. Thank you for contributing to a very successful conference!"
Kevin Kirby, Senior Director of Sales, Hard Rock International
"Colleen takes the time to understand your requirements and tailor her sales training solutions to your specific needs, even taking into account individuals within the team. Her training has resulted in many "aha!" moments for my sales team, and our steadily increasing sales show the training is having an effect. Highly personable, trustworthy and consistent, you would be hard pressed to hire better than Colleen.”
Tim Welch, VP Sales, Talkswitch Technologies
"One of our reps went from one or two conversations out of 10 cold-call connects and no prospects (previous week average), to 6 prospects from of his 10 cold-calls on the day immediately following your training. That is a pretty dramatic and immediate result!"
Lewis Prochnau, Corporate Sales Manager, Protus IP Solutions Inc.
"Colleen, Your ecourse was a great learning experience for me. I've applied your ideas and suggestions and it really works!!! Prospecting was my biggest nemesis... it isn't anymore. I get weekly appointments, followed by quotations and committed orders."
Julia Zenga
"In addition to Colleen's practical and proven tips and techniques, her advice is based on extensive sales research and investigation with respect to what produces results. Her "out of the box" suggestions are attention-getting but also get results!"
Janet Armstrong, Director, Management Consulting, Ajilon Consulting
“Literally 30 minutes after my first teleconference with Colleen I was on the phone applying concepts and strategies I learned that enabled me to effectively move forward a deal accounting for 57% of my quota for the entire sales quarter. Here’s the best part: This was during my first month on the job.”
Raj Shahani, Yahoo!
"What ought to pass for common sense is, in fact, not practiced often enough by salespeople and other professionals. Colleen helped us avoid making those mistakes. We enjoyed the last year working with Colleen. She is ever the consummate professional with great insight into selling over the phone."
Mark Volk, Manager - North American Licensing Sales, Corel Corporation
"I am thrilled with my 'Selling Innovation' tool kit. I've always found it difficult selling to prospects. I'm on track to building my business through prospecting, networking and referrals. I have a renewed enthusiasm to getting up for work every morning!"
Michelle Capponi, President, Perfect Images
"It was such fun having Colleen on site. We were able to accomplish lots of work in a short periods of time all the while enjoying her enthusiasm, boundless energy and creative ideas. She's the greatest; we give her our highest recommendations!"
Peggy Shepley, Sales Manager, FundRaiser Software
"After the Webinar was over, we met as a team and discussed how we could apply your suggestions to our specific sales challenges. We role played through a number of common objections we hear, categorized them according to your criteria of five, and laughed as we stumbled around trying to perfect our deliveries."
Diana Motsinger, Head Sprout
"I wanted to thank you for your advice. I closed my first sale this week and it was surprisingly easy! I used a lot of the techniques you suggested and I also knew from experience when it was closed and when to stop talking. Funny I expected to negotiate on price but I didn't’t need to. I knew what my competitors where charging and that was enough for my prospect."
Carol Laidlaw, President, Laidlaw Financial
"Over the last 2 years that we have worked with Colleen our sales have grown at a rate of 25% per year! ...Colleen shares an energy and enthusiasm that is contagious! Just being around Colleen lifted everyone's spirits, and got the sales team energized"
Brian Groe, General Manager, FundRaiser Software
“I have worked with some excellent sales management consultants over my 24 years in business, and it takes a lot to impress me; however, Colleen has rightfully earned my praise and respect. She would be able to help any organization uncover issues affecting its sales, and offer concrete solutions.”
Kathryn Tremblay, President, Excel HR / Altis HR
"Thank you so much for the inspiration. Your selling techniques were just the shot in the arm that this old veteran really needed. I have 4 new clients in just a week’s time! Hip hip hooray!!"
Nancy Daniels, Regional Director, Helms Briscoe
"Thank you for the tips and information from "Achieving Your Goals". With the tips received from Engage I was able to increase my sales a whopping 93% from January to August. I REALLY look forward to reading your newsletter.
Rick Halbert
I am looking forward to our sales team working with Colleen on an on-going
basis because I feel that it's important to reinforce what we learned in her seminar. Consistency
is the key. Sales skills need to be practiced constantly, in order to become habit. Our targets
are aggressive this year; Colleen gave us the tools to get there."
Jim Cummings, President, Cummings Mitchell
Colleen Francis is a top-notch sales pro who knows how to make progress in a difficult market. Bad economy. Government sales. Makes no difference - she can get the job done."
Paul Lemberg, Lemberg and Associates
I was extremely impressed with Colleen's presentation. Because of her enthusiasm and breadth of experience, she could engage and teach sales executives and sales professionals alike. The entire audience was actively participating and learning from her experiences and innovative sales techniques."
Alison Evans, Anna Communications
Colleen Francis was great, very energetic and knowledgeable. She adjusted quickly and used specific industries, and encouraged audience participation.
David Gajich, St Mary's Cement
"Close the Deal" offered new ideas and reasons why we should change some of our older sales tactics. We were able to learn from Colleen's real life sales experience as she shared with us many things that have and do work and many things that don't!
Mike Cutrone, CSP, Etobicoke Ironworks Ltd.
I just wanted to take a moment to thank-you for the very informative and refreshing sales strategies you presented. I gained some new knowledge, and was reminded of a few things I had forgotten over time. I think virtually any business could benefit from your common-sense approach to sales.
Steve Milcik, Business Development, Orion Software
I just wanted to tell you about my success yesterday using your voice mail technique. I was getting frustrated trying to reach this potential client, and David reminded me to keep trying, and I left a message yesterday morning advising her I would call her back at 3pm, and sure enough she answered the phone (finally) and I got the search from her.
Helen Lightfoot, HelmsBriscoe
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