What ought to pass for common sense is, in fact, not practiced often enough by salespeople and other professionals. Colleen helped us avoid making those mistakes. We enjoyed the last year working with Colleen. She is ever the consummate professional with great insight into selling over the phone.

I just wanted to take a moment to thank-you for the very informative and refreshing sales strategies you presented. I gained some new knowledge, and was reminded of a few things I had forgotten over time. I think virtually any business could benefit from your common-sense approach to sales.

I wanted to thank you for your advice. I closed my first sale this week and it was surprisingly easy! I used a lot of the techniques you suggested and I also knew from experience when it was closed and when to stop talking. Funny, I expected to negotiate on price but I didn't need to. I knew what my competitors were charging and that was enough for my prospect.

You, Colleen and the Engage brand stand out head and shoulders from your competitors and from the general business community. Colleen's understanding and recognition of the fiscal struggles small companies face is heartening. I would recommend Colleen and Engage Selling to any business people hoping to increase their competitive advantage. Her sincerity and desire to help small businesses and sales people be the best they can be is clear and very welcome!

It was such fun having Colleen on site. We were able to accomplish lots of work in a short periods of time all the while enjoying her enthusiasm, boundless energy and creative ideas. She's the greatest; we give her our highest recommendations!

It was my distinct pleasure to attend with Ron and Lynn from my team. It has focused me and given me the chance to step back for a moment, take stock of what is really important, rally my thoughts, strategies and tactics, and get back to more productive work. I will be making changes this week (already implemented one last week) that will change the way my sales team functions!

I've been using the protocols Colleen teaches in recent weeks to modify my approach to client follow-up and proposal development. What a world of difference it has made is securing commitment from prospects for dates, potential budget, or project scope. I am now able to secure these critical sales details when I need it, up front & fast!

Colleen's energetic and invigorating style kept the audience entertained while imparting invaluable ideas and information. The attendance for her presentations was excellent. Here are just a few of the comments we received from the attendees, "Excellent presentation, easy to understand." "Practical ideas, great seminar - could easily be much longer." She is professional, upbeat and specific in her references to customers and their behaviour and she really understands the true-to -life challenges of the retail environment.

Colleen's vibrant personality lights up a room. Having done her homework on our organization prior to meeting with the group, she was able to apply her principles to relevant sales scenario's we're facing. The entire sales group is better equipped with a handful of valuable learning's to apply to our account base. What's more, we all still continue to find ourselves rehashing and applying her insights... six months later!

Literally, 30 minutes after my first teleconference with Colleen I was on the phone applying concepts and strategies I learned that enabled me to effectively move forward a deal accounting for 57% of my quota for the entire sales quarter!

I was extremely impressed with Colleen's presentation. Because of her enthusiasm and breadth of experience, she could engage and teach sales executives and sales professionals alike. The entire audience was actively participating and learning from her experiences and innovative sales techniques.

Thank you for yesterday's (my first) Town Hall meeting. You gave me 2 tips that are already increasing my success rate. 1. The 'pause': it does work. I stopped talking with a prospect after 30 seconds of introduction and waited. Tons of information came forth! 2. Using an EXACT time in a voicemail that I would call back resulted in 100% attendance this morning on my follow-up calls: people were at their desk waiting for my call, and impressed when I did call. Incredible. I am thrilled by your brilliance! Thanks.

After almost 20 years in the staffing industry, cold calling USED TO BE one of my least favorite activities. Colleen's 3 step cold calling technique has worked wonders for me! I actually enjoy the process now and have had great success in getting my calls returned. Thanks Colleen!

In the day and half since our meeting in Chicago, I have seen a better response to the Voicemails I am leaving. First of all, each of the "I will call you tomorrow at ____ " have been waiting for my call at the time I called. So already this morning I have had 4 meaningful conversations, and found 2 leads that need proposals next week. I cannot tell you enough how pleased I am to have had you speak to us. Your training is fantastic

Colleen provides sales training that resonates with people. She has a great way of getting her messages across and makes people take responsibility for their own outcomes.

Colleen's Negotiation Keynote offered new ideas and reasons why we should change some of our older sales tactics. We were able to learn from Colleen's real life sales experience as she shared with us many things that have and do work and many things that don't!

Colleen Francis was great, very energetic and knowledgeable. She adjusted quickly and used specific industries, and encouraged audience participation.

Excellent! It was more than I had anticipated and one of the best seminars I have attended. I will definitely be back next year.

Colleen takes the time to understand your requirements and tailor her sales training solutions to your specific needs, even taking into account individuals within the team. Her training has resulted in many "aha!" moments for my sales team, and our steadily increasing sales show the training is having an effect. Highly personable, trustworthy and consistent, you would be hard pressed to hire better than Colleen.

I just wanted to tell you about my success yesterday using your voice mail technique. I was getting frustrated trying to reach this potential client, and David reminded me to keep trying, and I left a message yesterday morning advising her I would call her back at 3pm, and sure enough she answered the phone (finally) and I got the search from her.