The Sales Leader Blog

Podcast: Play in new window | Download

Today we share less assertive ways to obtain referrals including writing letters, thank you notes and sending gifts.

Podcast: Play in new window | Download

This is the start of a 3 part referral series. In part 1 I highlight starting a monthly advocate program and developing a culture of referrals within your own company.

Podcast: Play in new window | Download

The quality and quantity of your relationships will dictate your repeat clients. Asking for money every time you contact a client will erode the relationship. Asking personal questions or providing a client with extra value will help you begin a full trust relationship. Remember to balance of personal and business interactions.

Podcast: Play in new window | Download

Salespeople must have to have a strong personal rapport with their clients. At the same time, your clients must build rapport with multiple team members inside your company.. Customer advisory panels are a great way to make your clients feel happy and invested in the welfare of their own future.

Why don’t sellers walk away from business if they can’t help? And what can you do develop a customer for life. Take the quiz and test your sales skills!