Articles:

7 Ways You Can Boost Sales & Thrive in the New Economy:
Part #1 - Focus on Existing Relationships
Part #2 - Boost Your Risk-Busting Communications Skills
Part #3 - Obtain Testimonials from Customers
Part #4 - Be Shrewd and Creative about Who You Target
Part #5 - Get Management Out in the Field
Part #6 - Engage Your Offence
Part #7 - Beware the Seven Deadly Sins Against Honesty in Sales

The Amazing Power of Testimonials

Be a Life Giver... Not a Life Sucker!

Connecting Emotionally

Don't Take It Personally: How to Accept - and Benefit From - Criticism

Focus on Your Most Important Investment – Your Time

Get Disciplined!
How to Learn from Your Successes – and Your Failures

Hear Me Loud and Clear!
How to Fine Tune Your Communication Skills, and Keep Molehills from Becoming Mountains

How to Keep from Losing Your Job to a Kiosk!

Is What You Imagine Really What You Notice?

Learning from Mistakes

The New Rules for Any Economy

Passion is No Ordinary Word

Ready, Set, Change!

Rethinking the Sales Process

Sales Falling Short? Nine Ways to Re-align Your Sales Tactics: Part 1

Avoid Zero Sales Growth This Year! Nine Ways To Re-Align Your Sales Tactics: Part 2

Score More Business! Nine Ways to Re-align Your Sales Tactics: Part 3

Secrets of the Top 10% - Part I: Love What You Do

Secrets of the Top 10% - Part II: Compassion in Sales

Secrets of the Top 10% - Part III: Honesty Sells!

Secrets of the Top 10% - Part IV: Stay Focused!

Secrets of the Top 10% - Part V: Get to Work!

Snap Out of It!

Top 3 Fatal Sales Mistakes: What Not to Do to Succeed in Sales!

The Truth, The Whole Truth, and Nothing But The Truth
Why Sales People Lie to Their Clients - and Why You Need to Stop

Why Traditional Sales Processes Reduce Sales Results

The Best Laid (Compensation) Plans

Build a Sales Team Your Customers Love to Buy From

For Sales Managers: 6 Coaching Tips

How Does Your Compensation Plan Stack Up?

Searching for Excellence: 4 Tips for Improving Your Sales Team's Success

Technology Can Bring Us Together - And Increase Sales

To Channel or Not To Channel

15 Questions for the New Year: How to Adopt Better Strategies and Have a Better Year

3 Steps to Achieving Your Goals - and Making Your Vision a Reality!

8 Questions to Help You Plan for Success in the New Year

Climbing MT SAMIE: Understanding the 7 Core Motivators Behind All Human Behaviour

Creating the Ultimate Vision for Ultimate Success

Don't Count Time, Make Time Count

Don’t Get Down – Get Better!
What to Do When You’re Having a Bad Day

Goal Setting

How Responsible Can We Be in Sales?
Taking Charge of Your Career - and Your Success

Looking Back To Plan Ahead: 4 Steps To Success in the New Year

Making Practice Perfect: Changing the Way You Prepare to Meet Your Goals

Make This Year the Year You Reinvent Your Sales!

What Kind of Sales Person are You? How to Increase Sales in a Slow Economy

You're Falling Short. Now - What do You Do About It?

5 Steps to Cold Calling that Won't Leave You Out in the Cold

Break Open the Voicemail Clamshell

Build Relationships - Not Resistance

Building Rapport: Style Before Substance

Filling Up the Sales Funnel:
12 Tips for Earning Consistent Revenues - and Commissions - All Year Round

Find Your Niche - and Stick to It!
Building Your Dream Sell List

Five Simple Things You Can Do Every Day to Improve Your Bottom Line

The Gatekeepers: How to Stop Blaming Voice Mail for Poor Performance - and Start Closing More Sales

Getting By With A Little Help From Your Friends:
4 Fail-Safe Tips for Perfecting your Networking Technique

How to Get More Referrals - An Interview with Clayton Shold

Love the One You're With: 9 Tips for Building Loyalty - and Commissions!

Making Your First Impression Your Best Impression

Maximize Your Profits Through Networking - Part 1:
Do Your Homework

Maximize Your Profits Through Networking - Part 2:
Getting the Most Out Of the Event

Maximize Your Profits Through Networking - Part 3:
"Working the Room" and Following Up After You Leave

Stand Up – and Stand Out:
12 Ways to Get Your Prospects to Call You Back

Throwing Away the Sales Script

Ten Things You Absolutely Need to Know about Prospecting

Voice Mail Strategies... for Sales Success

Voicemail Basics

You Like Me - You Really Like Me!
6 Ways To Increase Your Referrals and Make More Sales

Don't Get Angry - Get Results

Don't Let Your Product Knowledge Kill Sales from Profit Magazine

The Fine Line Between Being Friendly and Being Their Friend

The Fine Line Between Being Honest and Being Brutal

The Fine Line Between Being Inquisitive and Becoming an Interrogator

“I Have to Take Your Proposal to My Manager!”

Is Your Price Too High - or Not High Enough?
A Two-Step Formula for Handling Pricing Objections

Is Your Prospect Hesitating? Are You Surprised?

An Ounce of Prevention Beats a Pound of Cure:
How to Handle the “You’re too expensive” Objection Before Your Clients Say It!

Overcoming Customer Objections
A Q&A with Colleen Francis

Pop the Question

Preaching to the Converted from Profit Magazine

Price isn't the Problem

"Yes, No, Maybe" What's Worth the Most?

Your Price Is Too High!
Five Tips for Handling the Single Most Common Sales Objection

7 Reasons Why Deals Don't Close

Call Me Back Next Month! Putting an End to The End-of-Quarter Blues

The Fine Line Between Persistence - and Stalking!

Increase Your Profits by Keeping More Customers!

It's All in How You Say It:The Top 9 Sales Presentation Mistakes - and What To Do Instead

Keep Customers, Kill the Recession from Profit Magazine

Making the Right Impression: The DO's and DON'Ts of Presenting to Senior Decision Makers

The More We Understand We Might Be Wrong, The Better Off We Are

Negotiation Preparation = Negotiation Success

No Free Gifts!
And Other Negotiation Advice Designed to Keep Your Value High and Your Customers Happy

Price Price Price:
6 Steps You Can Take to Keep Cut-Rate Competitors from Stealing Your Customers

The"Puppy Dog Close" & Other Old Tricks:
Why Outdated Closing Techniques Don't Work - and What To Do Instead

To Slide or Not To Slide!

Why Even Good Sales People Don’t Close:
The Top 8 Mistakes That Could Be Stopping You From Sealing the Deal

What Makes A Successful Negotiator? Five Steps To Negotiating Like An Expert

Why the Bottom Line Isn't: How To Get Ahead of the Competition - and Stay There!

9 Steps to Building a Profitable Customer Relationship

The Art of Letter Writing

Build A Sales Team Your Customers Love To Buy From

Building Rapport: Style Before Substance

Do Your Clients Treat You the Way You Want to be Treated?

Don't Get Angry - Get Results

The Fine Line Between Being Honest and Being Brutal

Get Your Customers to Stick to You Like Velcro

Getting By With A Little Help From Your Friends:
4 Fail-Safe Tips for Perfecting your Networking Technique

Getting Inside the VORTEX

The Good Karma of Being Nice

Great Expectations: How to Say What You'll Do - and Do What You Say

Increase Your Profits by Keeping More Customers!

Keep in Touch!
7 Tips for Staying in Contact with Your Clients

Know Your Customer: 4 Tips for Increasing Your Customer Retention Rate

The More We Understand We Might Be Wrong, the Better Off We Are

The Real Trouble with Assumptions

Time for a Check-Up?
3 Steps to Better Long-Term Customer Relationships

Two Magic Words that Help You Get the Results You Want

What Kind of Sales Person are You? How to Increase Sales in a Slow Economy

What Your Clients Really Want: The Key is Acknowledgement

6 Ways for Your Agency to Survive and Thrive in Today's Economy

Appreciation of Referrals

Client Complaints

Combating Cut-Rate Competition

Don't Blame the Economy

Get your Agency into the VORTEX

Goal Setting for Staffing Success

Love the One You're With

Love What You Do!?

More than Just Landing a Sale

Navigating the Voicemail Jungle

No Free Gifts!

Rate Rate Rate!! Can’t you do any better?

The Secret to Getting All the Referrals You Can Handle!

Snap Out of It!

Stand Up and Stand Out

Thinking Big!

What are your Growth Goals for 2008?